Overview:
[PET OUTING ESSENTIALS] Inspired by the shape of the rocket, MOESTAR designs a portable and easy-to-use ROCKET cup to facilitate pets anytime, anywhere.
[270ml CAPACITY] Through the study of the drinking water of different types of pets, MOESTAR found the reasonable capacity of the pet accompanying cup, satisfying the drinking water of the dog once, and reducing the burden on the owner.
[ONE HAND CONTROL FOR ACCURATE WATER OUTPUT] The newly designed water outlet precisely controls the amount of water and avoids splashing around.
[NEWLY DESIGNED WATER OUTLET] The inside of the cup head uses a special flow channel. When the water is out, the water will not fill the entire cup head area, effectively avoiding the bacteria inside the cup head.
[ONE BUTTON LOCK] The cup lock button prevents accidental water leakage.
[HEALTHY & SAFE MATERIAL] It adopts the healthy material ABS and is produced in strict accordance with the standard of human drinking water. The material is resistant to falling and scratching and can be used outdoors.

Specification:
Material: food-grade ABS

Package Content :
1 x Moestar Rocket Pet Cup

We strive to ensure that your orders are processed and delivered to you as quickly and efficiently as possible. We offer fast and reliable shipping options to both domestic and international destinations.

Once your order is placed, our team works diligently to fulfill it promptly. Orders are typically processed and shipped within 1-2 business days. Depending on your location and the shipping method selected at checkout, you can expect your order to arrive within 3-7 business days.

We have a 5 day return policy, which means you have 5 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@utilityhubb.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@utilityhubb.com.

Damages and issues
Please inspect your order upon reception and  contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Don't forget to make a video of unpacking the product.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@utilityhubb.com.